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Weekend Agent (Internal applicant only)

HQ Netherlands, HQ Belgium, HQ Germany
Part-time
Fixed-term

Job description

As Weekend Agent, you play a vital role in ensuring seamless studio operations across the Rostudios network during the weekend. You serve as the first point of contact for on-call support, exercising sound judgement and independent decision-making to resolve issues swiftly, keeping our studios running smoothly and our teams supported.

This is an excellent opportunity for a dedicated Studio Assistant looking to take on greater responsibility and develop operational skills within a fast-growing international studio brand.

Responsibilities:

  • Be on-call during the weekend from Friday 17:00 until Sunday 22:00.

  • Actively respond to incoming calls and requests within the on-call window

  • Serve as the primary point of contact for all incoming calls during the on-call period

  • Handle communications professionally, representing the Rostudios brand with warmth and clarity

  • Efficiently resolve and administer swaps and emergencies for all teams, utilizing the Rostudios support playbook.

  • Actively look for cover for class cancellations, i.e. calling instructors from the team to see if they can last minute step in 

  • Exercise independent judgement to resolve issues effectively and in a timely manner

  • Actively seek and incorporate feedback from Management to continuously strengthen decision-making

Your qualifications

  • Must already be employed as a Studio Assistant at Rostudios

  • Available to commit to on-call coverage every other weekend (Friday 17:00 – Sunday 22:00)

  • Excellent communication skills to handle incoming calls professionally.

  • Ability to solve and administer swaps and emergencies with support from the Rocycle playbook.

  • Demonstrate sound decision-making capabilities with the willingness to learn and adapt.

What we offer you

  • Compensation at minimum wage + €1.50, for 8 hours per weekend 

  • Enjoy the flexibility of being on-call and working only when there is an incoming call.

  • Attractive perks, including classpass discount, free Rostudios classes

  • Being part of a growing international fitness & lifestyle brand

  • A happy and healthy work environment 

About us

At Rostudios, we believe movement has the power to transform lives. As the brand behind Rocycle and Roform, our vision is simple yet bold: To inspire people to be fit and happy. Every day. Every class.

Founded in 2015 by Rogier, Rostudios began with a single idea - to make fitness feel joyful, human, and connected. What started as one concept has grown into a global community spanning 4 countries and 2 continents, with studios in Amsterdam, Berlin, New York City, Antwerp, Munich, Brussels, Hamburg, Rotterdam, Düsseldorf, Utrecht, and more.

We’re a fast-growing company with a clear vision and an unshakable passion for people. Our mission goes beyond workouts: we uplift. From the riders on the bike to the reformer enthusiasts on the carriage, to the teams who make it all happen behind the scenes - every person plays a part in creating something extraordinary.

Our Concepts

Rocycle
Rocycle is our rhythm-based indoor cycling experience - an immersive ride where music, movement, and motivation come together. Lights low, energy high, and heart open: head in the clouds, in the moment, all we have is now. Riders leave inspired and empowered, guided by best-in-class instructors who bring rhythm, heart, and connection to every class.

Roform
Roform is our Pilates-inspired reformer strength workout that combines breath work with strength, mobility with flexibility. It’s a mindful yet powerful practice designed to build balance and awareness from the inside out. Every class helps you move your mind home to your body, leaving you feeling grounded and strong.

Our Community

We believe in high-quality experiences at an inclusive price, welcoming a wide variety of people into our studios. Our spaces are built on energy, warmth, and belonging. At Rostudios, everyone fits in - no matter where you start, or how you move.

Our instructors and studio teams are at the heart of it all. They inspire. They motivate. They create the magic that keeps our community coming back, class after class.

This is more than fitness. It’s social fitness redefined.
It’s a movement, a mindset, and a community.

If you’re ready to grow, inspire, and move people every day - join us at Rostudios.